ACCREDITED NCTVET Customer Service Level 2

🗓️ Now Enrolling For: June 2, 2025

🌐 Mode of Delivery: 100% Online

📍 Certification: NCTVET Jamaica

Processing Fee: $2,500 JMD

Course Fee: Free

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About the Program

This asynchronous Customer Service program is designed to help you gain practical customer service skills and earn certification from NCTVET Jamaica.  

🎯 Learn at your own pace  
🎥 Access pre-recorded lessons  
📝 Complete practical assignments  
🎓 Get certified  

Perfect for job seekers, career changers, and upskillers in Jamaica.

📚 What You Will Learn

This course includes 6 modules:

1. Introduction to Customer Service  
2. Effective Communication  
3. Problem-Solving & Conflict Resolution  
4. Handling Difficult Customers  
5. Professionalism & Ethics  
6. Customer Engagement  

✅ Pre-recorded videos  
✅ Downloadable notes  
✅ Assignments & quizzes  
✅ Register and sit NCTVET Certification upon completion (exam fee will be issued)

🧾 Exam Fees

Exam fees are not included in the tuition and must be paid before your final exam.

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Support & Community

💬 Join our General WhatsApp Group for announcements and help:
👉 CLICK HERE

Need help? Chat with our support team any time.